Operations Management

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Operations management service

At Pay As You Go Business Solutions, an outsourced Operations Manager gives you senior-level ops leadership on a flexible basis. We stabilise delivery, streamline processes, set up clear dashboards and cadences, and turn chaos into predictable performance—so you cut costs, hit deadlines, and get your time back to grow the business. 


The Value of an Outsourced Operations Manager

Why it’s worth it

 

  • Instant expertise, no headcount: Senior ops leadership without the salary, NI, benefits, or long onboarding.
  • Faster fixes: We diagnose bottlenecks and implement quick wins within days, not quarters.
  • Lower operating cost: Better capacity planning, fewer handoffs/rework, stronger supplier terms.
  • Scales with you: Flex the hours up/down as demand changes—no idle cost in quiet periods.
  • Independent view: Objective, data-led decisions that cut through internal politics.
  • Continuity & compliance: SOPs, BAU handovers, incident playbooks, GDPR/H&S hygiene.
  • Tooling that actually helps: Pragmatic automations and dashboards your team will use.
  • Founder time back: You focus on sales, delivery and growth while we run the engine room.
  • Tangible outcomes (what you’ll see)
  • What we deliver (typical 30/60/90 plan)

ways of working

Days 1–30

Ops health check, KPI/dashboard setup, triage quick wins, risk & backlog stabilised.

Days 31–60

SOPs for top 3 workflows, capacity plan, vendor scorecards, automation of 1–2 manual steps.

Days 61–90

Embed cadence (stand-ups, weekly ops review), training & handover packs, roadmap for the next 2–3 quarters.

When outsourcing to an Operations Manager makes the most sense

You’re growing but fires keep derailing delivery.

You need senior ops leadership before you can justify a full-time hire.

Processes live in people’s heads—no SOPs, no dashboard, no cadence.

Multi-supplier projects need tight coordination and reporting.